Shipping policy
Shipping Policy
Free Shipping on all US orders
Processing Time
Orders are processed within 2–5 business days after payment is received. Processing times may be longer during holidays, promotions, or periods of high order volume.
Shipping Rates and Delivery Estimates
Shipping charges and estimated delivery times are calculated and displayed at checkout. Delivery times are estimates only and are not guaranteed.
Shipping Carriers
We use third-party shipping carriers. Once an order has shipped, we are not responsible for delays caused by the carrier, weather conditions, customs processing, or other events outside our control.
Order Tracking
If tracking information is available, it will be sent via email once your order has shipped.
International Shipping
International delivery times vary by destination. Customers are responsible for any applicable customs duties, taxes, or import fees.
Lost or Delayed Packages
We are not responsible for lost, stolen, or delayed packages once the order has been transferred to the shipping carrier.
Incorrect Address
Please verify your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Contact Information
Questions about shipping can be sent to:
frederickfamilybusiness15@gmail.com